Don’t know what you don’t know. Me too! Well at least that was the case before I tried writing this article. To save you time, here I condense and share my learnings about fibre. Hope you find this efficient summary of info enlightening and helpful.
(The above image depicts the growth of team members. Personal growth is one of the most rewarding and meaningful aspects of business – for business owners and the growing team members alike. This article, hopefully, is a catalyst for such growth)
These are the 2020s. We’re in a digital age where businesses and business models are transforming. You are hearing more of the buzzwords like data analytics, CRETech and process automation, and buzzphrases like “data is the new oil”, “software is eating the world”, “tech-driven disruption”.
You want to respond, but how? You need to find people who can help your business stay relevant and competitive in this new age. But who can you trust? Where do you find these people? Will they understand CRE? Will they understand your business?
The good news
These people exist. What’s more, they exist in your organisation. They are on your payroll. And they, increasingly have capacity.
Where and who? Your “back office” team.
Who is your back office? These people have names like data capturer, admin, system manager, office manager, broker support, asset manager intern, marketing assistant. They are tech-savvy. You can trust them. They understand CRE. They know your business.
In today’s tech innovation battle, your back office is your business’s front line soldiers. As tech inevitably automates away increasing levels of “hands work”, these staff’s role is evolving into knowledge workers. Freed from the drudgery of hands work, these team members can do the “head work” that is required for your business to succeed in the 2020s.